Frequently Asked Questions
Common questions about the stock and about ordering from City Sewing Machine Shop. If yours is not here, email [email protected].
What kind of sewing machines are suitable for beginners?
For beginners, look for machines with straightforward controls and built-in stitches. Models like the Rxmeili Portable 12-Stitch Sewing Machine or the Mini Portable Design with 12 Built-In Stitches are often good starting points. These machines simplify the learning process.
How do I maintain my sewing machine?
Regular maintenance involves cleaning and lubrication. Use a 15PCS Sewing Machine Cleaning Kit to remove lint and dust. Apply OAIEGSD Fine Light Sewing Machine Oil and Lubricant to moving parts as recommended by your machine's guide to ensure smooth operation.
Can I find parts for popular sewing machine brands here?
Yes, we stock universal and brand-specific parts. For example, our Sewing Machine Presser Feet Sets are compatible with Brother, Babylock, Singer, Janome, Elna, and Toyota machines. We also offer extension tables for specific Singer models like the 4411, 4423, 4432, and 4452.
What accessories can improve my sewing experience?
Enhance your workspace with a harmiey Sewing Machine Light for better visibility. Carrying cases like the Anitor Sewing Machine Carrying Case protect your machine during transport. Presser feet sets can expand your machine's capabilities for various fabric types and tasks.
Are there handheld options for quick repairs?
Yes, we offer portable handheld sewing machines. These devices, sometimes called stitch guns, are designed for quick mending and repairs, providing a convenient solution for on-the-go adjustments without needing a full-sized machine.
How much is shipping?
Free on orders of $49.00 or more. Below that it is a flat $5.95 anywhere in the United States.
How long will my order take?
We hand parcels to the carrier within 1-2 business days, and delivery usually takes a further 3-7 business days. Those are carrier estimates rather than promises.
Do you ship outside the United States?
Not at present. We ship within the US only.
Can I return something?
Yes — unused and in its original packaging, within 30 days of delivery. Email [email protected] to start it off.
How can I pay?
Checkout currently accepts: Cash on delivery. Whatever is listed on the checkout page is what we can take.
Can I buy over the counter instead?
Yes. We are at 300 W 38th St, New York, NY 10018, open Mon-Fri: 9:00 AM-6:00 PM | Sat: 9:00 AM-3:00 PM | Sun: Closed. Call +1 212-268-0408 if you want something held.